Management in the Healthcare Sector (E02N0B)

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Technical innovations (such as DNA-technology, antibiotics, vaccines; automobiles and airplanes; telephone and television; or chips, computers, and networks) transformed our lives, yet none of them could have taken hold so rapidly or spread so widely without another innovation: the discipline of management. When we evaluate the productivity gains that drive our prosperity, most of the time technology gets all the credit. In fact, management is at least as important.

The aim of this course therefore is to confront students for the first time with the discipline of management, the accumulating body of thought and practice that makes organiza­tions work. For most students, the practice of management will be an important part of their careers, as only very few students will build a purely technical or scientific career in academia or industry.

The goal of this course therefore is to present a coherent view of general management. It aims to offer a jargon free intro­duction to important management ideas and practices. For that purpose, it will be partly based on case studies, as these come closest to capturing the multidimensional nature of management. Special attention – in the theory as well as in the choice of cases - will be given to not-for-profit organizations, as much of healthcare in Western Europe is delivered through non-profit organizations such as hospitals.


Type : Partial or continuous assessment with (final) exam during the examination period

Description of evaluation : Written, Participation during contact hours, Take-Home

Type of questions : Multiple choice, Open questions

Learning material : None


-5 multiple choice questions (2,5 points) (with correction for guessing)

-Open questions

  • 5 small questions (5 points)
  • 1 large question or case study to discuss (7,5 points)

All multiple choice and small open questions are distributed beforehand.

Documents to prepare at home and bring to the exam (career planning, annual report from a chosen organization from the internet): 2,5 points.

-Class participation: 2,5



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Sjabloon:Management in the Healthcare Sector (E02N0B)/bestanden


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Examen 14-15

What is a blockbuster? How are financial numbers usually presented? What are sunk costs? Can you give some examples. What is disruptive innovation? Can you give some examples What is the “tradgedy of the commons” What is the Coase theorem? Which are the 5 P’s and explain how they changed

Case: Discuss 2 of 3 aspects from class, the most relevant in your eyes. Do they (dis)agree in the article with the aspects from class?

Examen 16-17

(7 small questions (7x2p) + 1 large question or case (6p))

What is a blockbuster? What is “the coase principle”?

Describe the two extremes in the competitive spectrum.
With regards to financial numbers, in which standardized way are they usually presented ?

What is disruptive innovation, and can you give some examples ? What is a sunk cost, and give some examples. What is the tragedy of the commons ? Give some examples.

grote vraag/case: een artikel over de vergelijking van de beste ziekenhuizen in verschillende landen en wat hen beter maakte. Je moest punten aanhalen die we in de les hadden gezien en argumenteren of dit artikel wel of niet akkoord ging met de lessen.